Shipping & Delivery
Tom's Tie Shop is happy to offer free shipping on all our products. We deliver to customers across the world while ensuring a high level of responsiveness at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check, and packaging. We send all orders to the manufacturer for dispatch within 24 hours after it is placed. The manufacturer then processes the order, which can take up to 4 days, but usually within a few hours. Tracking information is provided once the order is processed.
- Shipping time: This refers to the time it takes for items to be shipped from the manufacturer's warehouse to the destination.
- International delivery usually takes about 15–30 business days.
- Products shipped to the United States usually take 5–10 business days to arrive at their destination but can take longer from time to time.
When international shipments enter a country they must go through the customs process. Unfortunately, this is completely out of our control. Depending on where the product is being shipped the customer may be obligated to pay customs/duties on their order.
We currently only ship to the following countries:
- New Zealand
- Saudi Arabia
- South Korea
- United Kingdom
- United States of America